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1. Cancellation and refunds

The booking may be cancelled with a 100 per cent refund up to 48 hours before the start of the booked period. After this deadline, no refund will be due, unless exceptionally authorised by MADRING.

2. Parking pass and access

After making the booking, the user may download their parking pass with a QR code. This must correspond to the registration number specified in the booking.

3. Access without a booking

Without a prior booking, access is not guaranteed and will depend on availability, subject to payment of the applicable fee.

4. Validity of the booking

The booking will be valid only for the registration number, vehicle type and day or period selected at the time of purchase.

5. Entries and exits

During the booked period, only one entry and one exit per day will be permitted, provided that the vehicle and registration number match those specified in the booking. If, in exceptional circumstances, access is sought with a different vehicle or registration number, only one entry will be permitted. Any further entry following an exit will require payment for a new stay and will be subject to availability.

6. Opening Hours

The vehicle must leave the car park before closing time. The applicable opening hours will be those communicated by MADRING for each car park or event.

7. Allocation of parking spaces

The booking guarantees the right to park during the contracted period, but not a specific space within the car park.

8. Vehicles, rates and taxes

Rates apply to passenger cars, unless otherwise stated at the time of purchase. Prices include VAT and other applicable taxes.

9. Changes to bookings

No changes are permitted once the booking has been confirmed, including changes to the registration number, vehicle, date or period. To amend these details, you must make a new booking and cancel the previous one. Refunds will be subject to the conditions and timeframes set out in section 1.